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How fcb888 Protects Your Personal Data

At fcb888, your personal data belongs to you — we collect only what we need to keep your account running and your transactions secure.

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What We Collect and Why We Use It

fcb888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with fcb888, we collect your name, email address, contact number and payment details — including records of transactions made via Touch 'n Go, GrabPay, Boost dan FPX. This data is used solely to process deposits and withdrawals, verify your identity, and

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maintain the security of your account. We do not sell your data to third parties. Aggregate, anonymised usage data may be used internally to improve site performance. Your payment method records are retained only as long as required by applicable financial regulations in jurisdictions where fcb888
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operates legally. You may request a summary of the data we hold on you at any time by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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Reach Us About Any Privacy Matter

If you have questions about how we handle your data, want to request a copy of your records, or need to flag a concern about your…

PENGENDALIAN DATA YANG SELAMAT

How We Handle Your Data at fcb888

We apply consistent technical and procedural controls across every layer of account management — from the moment you deposit via Touch 'n Go to the moment a withdrawal…

Encryption in Transit

All data exchanged between your device and fcb888.co travels over TLS encryption.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Controls

Two-factor authentication is available on your account. We also monitor for unusual login patterns and will notify you by email…

Data Retention Period

We keep your account data for as long as your account remains active and for a defined period after closure…

Your Right to Access

You have the right to request a copy of the personal data we hold.

Data Deletion Requests

You may request deletion of your personal data when your account is closed, subject to retention obligations under financial regulations.

Your Privacy Questions, Answered

Below are the questions we receive most often about how fcb888 collects, uses and protects personal data. If your question is not covered here, reach out to our support team via live chat or email and we will respond promptly.

We collect your name, email address, phone number and payment method details — such as your Touch 'n Go or GrabPay account identifiers — along with transaction history needed to process deposits and withdrawals securely.

We do not sell your personal data. We may share limited information with payment processors like FPX or Boost solely to complete your transactions. Any such sharing is governed by strict data-handling agreements with those providers.

Contact our support team via live chat or email with a written data-access request. We will verify your identity and deliver a summary of your stored personal data within the timeframe required under applicable local law.

Yes. Once your account is closed, you may submit a deletion request. We will remove data that is not subject to mandatory financial retention obligations and confirm in writing exactly what has been deleted and what must remain.

We retain transaction and identity records for the period required by applicable financial regulations in jurisdictions where fcb888 is legally available. After that period, data is permanently deleted from our systems.

We use session cookies for account authentication and analytics cookies to measure page performance. You can disable non-essential cookies through your browser settings at any time; this will not prevent you from accessing your account.

Reach our dedicated privacy contact through the live chat on fcb888.co or via email. We acknowledge all privacy complaints within 24 hours and aim to resolve them within 14 business days, providing written updates throughout the process.

How fcb888 Protects Your Personal Data

Reach Us About Any Privacy Matter

How We Handle Your Data at fcb888

Encryption in Transit

Cookie Policy

Account Security Controls

Data Retention Period

Your Right to Access

Data Deletion Requests

Your Privacy Questions, Answered

01 What personal data does fcb888 collect when I open an account?

02 Does fcb888 share my data with any third parties?

03 How can I request a copy of the data fcb888 holds about me?

04 Can I ask fcb888 to delete my personal data?

05 How long does fcb888 keep my account data after I close my account?

06 What cookies does fcb888 use and can I turn them off?

07 Who do I contact if I believe my privacy rights have been violated?

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